Introductions

2.0            Introductions

We have chosen SAP ERP version ECC6.0(Enterprise Control Company) system to analyse for this assignment. The Original name of this software is System Applications for Product.This Factsheet provides information about the ERP implementation in SapuraKencana, providing answers to frequently asked questions (FAQ’s).The SK ERP Project focuses on delivering an ERP solution to SapuraKencana in the areas of Finance & Controlling (FICO), Materials Management (MM), and Project Systems (PS).Sapurakencana is

2.1 What is ERP?

ERP stands for Enterprise Resource Planning. An ERP is enterprise software that helps to integrate processes and data across an organization by coordinating all resources, information and activities. The ERP software is being implemented in SK to benefit the organization through enhancements in controls, accuracy, transparency, timeliness, and efficiency. This could potentially support business growth, allowing SK to penetrate into new markets and allow employees to work easily and effectively with customers. Many companies have benefited from implementing an ERP to realize and gain the same benefits within the SapuraKencana Group .Basically the SK Company had bought this system to eliminate the workflow to make it easier and faster in term of decision making process and  in order to reduce paper usage.

2.2            Area in ERP

The SK ERP Project focuses on delivering an ERP solution to SapuraKencana in the areas of;

 2.2.1        Finance & Controlling (FICO),

Refers to the Finance (FI) & Controlling (CO) modules of the ERP. It is a core module in the ERP where all financial processing transactions are captured. Finance (FI) is primarily used for external reporting purposes and Controlling (CO) helps provide operational information to Management i.e. Management Accounting. The primary  users are CFOs, Financial Controllers &Finance  Teams. FICO is the integration point for all modules in the ERP. The BPOs are the owners of business processes and have the final authority on proposed processes. The BPOs are responsible to ensure business requirements and processes are mapped and the higher management reporting requirements are fulfilled

 2.2.2        Materials Management (MM),

Materials Management (MM) covers the Procurement, i.e. Procure-to-Pay, processes for materials/ services and Inventory Management processes. It usually used by the Material Coordinator personnel in the project team, Procurement, Projects &Warehouse. The Material Coordinator will place an order that requested by the Field Engineer and it’s all are based on Technical Evaluation Criteria (TEC)& Technical Specification that are using by the client . They play a critical role during the entire project. They are responsible to design “To-Be” processes and provide system requirements. Their input will influence the design of the ERP solution and their acceptance of the design will form the basis for final clearance by the BPOs. The process flow are:-

Procurement project team to order and the process flow.

2.2.3      Project Systems (PS).

Project Systems (PS) integrates with Finance & Controlling (FICO) and Materials Management (MM) to allow the organization to plan, execute and account for projects. The user are Project Operations Teams, Project Managers, Project Cost Controllers, Finance Teams & Procurement Teams.Projects are broadly classified as follows:-

·         CAPEX – for all investment projects

·         OPEX – for all customer or revenue generating projects.

2.2.4     Human Resources (SAP HR)

    The Human Resources module (SAP HR) consists of all master data, system configuration, and transactions on complete the Hire to Retire (or, as some say, Fire) process. It includes the following information and processes. SAP Human Resources (HR) Components or Sub-Components are;-

·       Personnel Management

·       Personnel Administration  

·       Recruitment

·       Organization Structure

·       Compensation Management

·       Personnel Development

·       Organizational Management

·       Payroll

·       Hire to Retire business process associated with the SAP HR module

2.3      The License from SAP.

 SapuraKencana had bought the licence from the SAP for the purpose to use the software in the organization to make the process flow effective and efficiently with the help with the information system. Currently SK have less than 1000 end users  and this numbers are believe will be increase in the future based on the efficiency and the capability and speed of the job work done by using SP ERP software.

2.4      The Team in SAP-ERP Project

These information system will be supported by the technical support from the Project Team (Internal staff), the supporting team (internal staff) & the SAP staff if there is a major and serious problem occur .The process flow are usually the user will email directly to the Sapurakencana IT support to report the incident .Then the it support will received the email and revert the email by raise the ticket no. Each case will be entertained by given the ticket & support engineer that had been assigned will investigate and solve the problems. Once completed the notification by an email will be given that show they managed to fix the problems.

EXAMPLE OF TICKET THAT ISSUE BY THE IT SUPPORT

EXAMPLE PROBLEM HAD BEEN SOLVED